Wellingborough care company reaches one million milestone

A Wellingborough-based care company is celebrating after its staff delivered their one millionth hour of care to clients in their own homes throughout Northamptonshire.

Franchise owners Mark and Rosina Darnell founded Home Instead Senior Care East Northants in 2010 to pioneer a new type of personalised care.

Caregivers and clients are matched based on shared interests with care visits lasting the minimum of one hour.

Co-owner Rosina Darnell said: “We are immensely proud of this achievement and grateful to our caregivers and the wider team who make what we do possible.”

Home Instead East Northants currently employs 145 caregivers as well as an office team of 16 who are based at the company’s premises on the Park Farm Industrial Estate in Wellingborough, serving clients in Rushden, Wellingborough, Kettering, Raunds and north Bedfordshire.

Mark Darnell, co-owner of Home Instead East Northants, said: “At Home Instead we offer not only personal care but companionship, home help, dementia care, young adults with special needs and live in care.

“We don’t take the typical task-based approach which sees carers delivering care in 15-minute slots and having to rush between care visits. Instead, our approach is built on relationships with clients, and caregivers are matched based on shared interests or life experience.

“Our care visits are also of a minimum one hour in duration, so our caregivers have time to make a real difference to their clients’ lives.

“Ten years and one million hours later, we are delighted to still be providing care to our very first client which just goes to demonstrate that the caring style of Home Instead is a winning formula.”

To find out more about Home Instead East Northants 01933 678775 or visit the website.

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