Warning over council tax '˜appeal' calls after elderly and vulnerable people targeted in Wellingborough

A warning has gone out after several elderly and vulnerable residents were contacted by a firm claiming it could help appeal their council tax banding for a fee.

Wellingborough Council has said the calls are nothing to do with the authority
Wellingborough Council has said the calls are nothing to do with the authority

A number of elderly and vulnerable residents in Wellingborough have been contacted by the firm claiming that for a fee, they can put in a claim on the resident’s behalf to appeal their current council tax banding.

Wellingborough Council has confirmed that the calls are in no way connected to the authority and they are urging people to be vigilant in case they get a similar phonecall.

A council spokesman said: “While this isn’t illegal, customers can easily appeal their banding for free by contacting the District Valuation Office themselves.

“Appealing against their council tax banding does not cost anything.

“A customer does not have to employ an estate agent, solicitor, surveyor or any other person to assist unless they choose to do so.

“If a customer does choose to employ someone to handle an appeal, they will be charged a fee for any work carried out, even if this involves only giving advice and information.

“Please make sure you fully understand the terms of any contract before you sign it.

“If you are contacted by any person or company who offers to appeal against your council tax band on your behalf, and would like some guidance, you may obtain free advice from the Valuation Office, before making any commitment.”

Anyone who would like more information about making an appeal can write to the Northampton Valuation Officer, Northgate House, Sheep Street, Northampton, NN1 2LL, call 03000 501501 or send an email to [email protected]