Wellingborough care home rated good in all areas

The manager of Blossoms care home says she is 'very proud' of the inspection result

Tuesday, 28th January 2020, 1:30 pm
Updated Tuesday, 28th January 2020, 1:32 pm

A Wellingborough care home has been rated good in all areas.

Blossoms care home in Wellingborough specialises in residential support and accommodation for up to six people with learning disabilities and/or autism.

And it has just been rated as good in all five key areas by the Care Quality Commission (CQC).

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Blossoms in Wellingborough has been rated as good in all areas

Blossoms was praised by inspectors for providing a safe, effective, caring, responsive and well-led service.

Inspectors reported that the service was committed to supporting people to have maximum choice and control of their lives.

The service had a person-centred, open and positive culture where staff genuinely wanted to support people to set and achieve goals.

Staff enjoyed their work and had formed good relationships with the people they supported.

People told inspectors that staff were kind and friendly.

One relative said: “I can’t speak highly enough of staff.”

The inspectors said people’s care, treatment and support achieved good outcomes and promoted a good quality of life.

People’s needs were assessed before they began living at the service to ensure staff understood their needs and preferences and staff received good training that allowed them to carry out their roles effectively.

People were supported to access a wide range of activities, hobbies and pastimes which enhanced their lives and well-being.

This included volunteering at a local charity shop, attending a day centre and taking part in sporting activities.

The inspectors also agreed there was strong and effective leadership at the service, noting that the registered manager promoted a person-centred care in all aspects of the service and staff felt supported by the registered manager and the wider organisational management.

This was confirmed by relatives who told inspectors that the positive attitude of staff helped people to lead fulfilling lives.

One relative said: “I am very pleased with the care home, it’s very homely, the staff are very friendly.”

Sharon Donaldson, service manager at Blossoms, said: “I am very proud that we have received a good rating across all five key areas.

"This is due to the hard work and commitment our support team continually show towards the individuals we support.

"The team regularly go above and beyond to continually improve upon what we do and how we support individuals to achieve their aspirations and a great quality of life.”