Furniture giant IKEA has issued a recall notice for two of its ceiling lamps after receiving customer reports of the glass lamp shades falling.
The firm has urged customers who have a LOCK or HYBY ceiling lamp to immediately remove it and bring it back to the nearest IKEA store where they will receive a full refund.
The LOCK and HYBY ceiling lamps have been sold in all markets, LOCK since 2002 and HYBY since 2012.
The notice confirms that IKEA has received customer reports of the ceiling lamp glass shades falling. In a few cases medical treatment was required and one customer reportedly needed stitches.
A total of twelve reports have been made in the UK, with two involving injury.
Said an IKEA spokesperson: “We apologise for any inconvenience this may cause. customers who have a LOCK or HYBY ceiling lamp are advised to immediately remove it and bring it back to the nearest IKEA store where they will receive a full refund. Proof of purchase is not required.
“Customers that don’t live in the vicinity of an IKEA store can contact our customer service support for help arranging a collection..”
For more information, concerned customers should visit www.IKEA.co.uk or contact 0203 645 0010 (015413302 IE).