Give your views on library service

People are invited to give their views on the county’s library service at a series of drop-in sessions.

Customer and library service manager Grace Kempster will be visiting libraries in Northamptonshire in the coming weeks to find out what people think of recent developments, including improved support for jobseekers and local businesses, digital signage and e-books.

The county council’s customer service centre manager Leanne Hanwell will also be taking part in the visits.

The team in the customer service centre receives about 5,000 calls a week from Northamptonshire’s residents and Leanne will be finding out people’s experiences of contacting the authority.

Cabinet member for customer and community services, Cllr Heather Smith, said: “These sessions are a good opportunity for customers to tell

us about their experiences of contacting the council and visiting libraries.

“It’s also a useful way for us to get their feedback about services as well as promote recent developments and raise awareness of the improvements we have made, such as the introduction of Sunday opening in all 36 libraries.

“We’ve held similar sessions in the past and the feedback we received resulted in actions to change and improve the service.”

The sessions will take place on Saturday, January 26, from 10am until 11am at Corby library, midday to 1pm at Kettering library and 2pm until 3pm at Wellingborough library.