A woman from Little Irchester says she was left with a mountain of post-Christmas rubbish after Wellingborough Council failed to notify her about changes to the festive bin collections.
Sara Valentine, from London Road, said she will be left without a bin collection for more than two weeks after the authority collected bins on her street several days earlier than usual but did not post leaflets letting her and neighbours know about the change.
She added: “In previous years they have posted leaflets but we got nothing like that this year.
“It’s really infuriating and I’m concerned that after more than two weeks without a collection of any sort we’ll get rats.”
Miss Valentine said she complained to Wellingborough Council and was told that the change had been advertised on the authority’s website and in the press.
She added: “I don’t use social media so it isn’t fair to expect people to find out just from putting messages online.
“It isn’t fair to just presume people will listen to the radio or pick up on messages online.”
A spokesman for Wellingborough Council said the festive bin collection changes had been advertised in a number of different ways, including on the authority’s website, in the Northamptonshire Telegraph and on social media.
Hard copies of the collection calendar were also made available to residents to pick up from the Wellingborough Council offices.
She added: “Residents who missed their collection are advised additional waste is accepted at the Household Waste Recycling Centres.
“For residents unable to do this, sidewaste will be collected on the next scheduled collection.
“We expect all Christmas waste to be cleared by the end of next week.”
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