Error meant family was denied home

Kettering Council's offices in Bowling Green Road
Kettering Council's offices in Bowling Green Road

A council has been criticised for refusing to review a decision where an offer of a new home was made to the family of a child with special needs – and then withdrawn.

Kettering Council nominated the family of Adam Oak, which is not his real name, for a home nearer his school which was owned by a housing association.

But that offer was later withdrawn by the housing association, and the council refused to review the decision – something which the local government ombudsman says was wrong.

Adam’s family says the decision means they have to fork out £80 a week on taxi fares to get Adam to and from school.

They also have to live in a house which, unlike the housing association property, is not suitable to cope with Adam’s condition.

Kettering Council has apologised for the errors and has agreed to pay the Oak family £3,800 in recognition of the distress and inconvenience caused.

A council spokesman said: “Both the council and the housing association now accept that this (refusing to review the decision to withdraw the offer) was incorrect and the property should have been let in accordance with the council’s allocation scheme.

“The council has apologised to the family concerned and agreed to prioritise their housing application. A compensatory payment will also be made to the applicant.”