The Care Quality Commission has issued a formal warning to a care home saying it must make improvements to standards of care or face further action.
The warning follows an unannounced visit by inspectors to Latimer Grange, in Station Road, Burton Latimer, on July 12, as part of a planned review of compliance.
Following the visit, inspectors found Latimer Grange needed to make improvements in relation to the care and welfare of people who use services.
On the day of the inspection it was noted a pressure relieving mattress for a resident at risk of severe pressure sores was turned off.
Charts to record the frequency of how often people at risk of pressure sores needed to be turned contained gaps and lacked detail.
District nurses visiting the service expressed their concerns at the lateness and irregularity of resident’s breakfast times, especially those who had diabetic needs.
District nurses reported to CQC that some resident’s fingernails were not trimmed regularly and several were dirty and had faecal matter in them.
Andrea Gordon, deputy director of operations (central region) for CQC, said: “The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.
“This warning sends a clear message that Latimer Grange needs to address this issue or face further consequences.
“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service.”
Latimer Grange provides accommodation for people who require nursing and personal care.
The deadline for improvement is August 25. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.