As predicted, the Friday before Christmas was a busy time for East Midlands Ambulance Service NHS Trust (EMAS), with a mixture of calls ranging from alcohol related injuries to slips, trips and falls.
Demand was not as high as the weekend before, but the number of calls was higher than an average Friday evening.
Between 11pm on Friday (December 19) and 7am on Saturday, the service received about 700, 999 calls, which is approximately 100 calls an hour.
Lots of additional initiatives were operating overnight to manage demand in the city centres. These included Polamb’s (joint police and ambulance vehicles) and triage facilities so patients with minor injuries could be treated and discharged rather than take an A&E vehicle away from serious emergencies.
General manager Greg Cox said: “I’d like to pay tribute to everyone who works on the frontline – those answering 999 calls in our Emergency Operations Centres, our team of nurses and paramedics in our Clinical Assesment Team, who give advice to callers, and our clinicians out on the road providing medical treatment and care.
“We also value the assistance given by our Community First Responders, the British Red Cross, St John Ambulance and EMICS (East Midlands Immediate Care Scheme
doctors), all of whom help us to provide the very best possible service.
“My thanks go to all of them for their continued dedication and support. Whilst most members of the public are celebrating the festivities, these people were hard at work doing a really great job in challenging circumstances.
“We expect to continue to receive significant call numbers over the next few weeks, especially if the weather deteriorates. That’s why I’d urge people to be #999wise and to be aware of the options available for the treatment of minor illnesses or injuries rather than calling for an ambulance.”