KGH blunder saw patient given injection in the wrong eye

A serious incident investigation is taking place

Friday, 9th July 2021, 7:30 am
The patient was given an injection in their wrong eye.

A drug which can potentially have serious side effects was injected into the wrong eye of a patient at Kettering General Hospital after a medical blunder.

A serious incident investigation is under way at the Rothwell Road hospital after the mix-up involving an opthalmology patient in April.

The incident has now been declared a 'never event' - the type of medical mistake which should never happen - and is the hospital trust's second so far this year.

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Kettering General Hospital.

The affected patient was given a Lucentis injection, a prescription medicine often used for the treatment of people with wet age-related macular degeneration, in their wrong eye.

The level of harm suffered by the KGH patient as a result of the mistake has not been revealed.

Lucentis safety information warns side effects of the drug can include detached retinas, cataracts and serious eye infections. The drug’s website also warns of fatal complications in the most serious cases, related to blood clots including heart attacks and strokes.

The incident was discussed by the hospital's serious incident review group on April 22 but the trust blocked a bid by the Northants Telegraph to release minutes of the meeting under Freedom of Information laws.

The hospital said 'immediate learning' was shared with the relevant team and that a serious incident investigation will now look at whether appropriate checks were made, long-term harm to the patient, what assessment was made of the patient's capacity and whether there were any staffing shortfalls.

Kettering General Hospital’s director of governance, Richard Apps, said: “We treat all incidents affecting our patients and staff with a great deal of care and close attention and will always seek to address areas of learning and improvement that arise from our investigations. We work closely with patients and families concerned in a completely confidential way and cannot comment on individual incidents.

“We can comment on how we deal with serious incidents, including never events, in patient care and the process that we follow to ensure that we fully investigate what happened and ensure the patient or family affected know exactly what we are doing to prevent such incidents happening in the future.

“We follow a nationally recognised serious incident framework which is a very thorough way of identifying what went wrong, why it went wrong, and what can be done to prevent similar events recurring in the future.

“This involves interviews with staff and a detailed investigation of the patient’s care. We then work closely with the patient or family concerned and keep them informed of the investigation. We would always apologise and give the patient or their family a copy of the final incident report and enable them to discuss its findings and any remaining concerns.”

The incident came just two months after another never event at the hospital in February.

In that incident a self-caring, independent patient disconnected his prescribed oxygen tubing from the wall oxygen flow meter and connected to a portable cylinder to mobilise.

The hospital said that on returning to his bed he inadvertently connected the oxygen tubing to the medical air flow meter. They said that when identified this was immediately rectified and the patient's oxygen levels returned to within his expected range.

The patient subsequently died but the hospital said the incident was not deemed to have contributed. They said immediate actions were taken to ensure air points are capped and all staff were reminded to not allow patients to connect and reconnect oxygen.

Prior to February the last never event at KGH was in November 2019, although details of the incident were not made public.

A KGH spokesman said that while never events and other serious incidents are relatively rare they are working with colleagues in Northampton, as a hospital group, to look at how they share and embed learning from patient safety incidents.

They added that they are planning group-wide events in the near future to share learning and further develop best practice approaches.