Hays Travel staff in Northamptonshire told their jobs are safe despite 89 store closures nationwide

"All four of county branches will remain open and we absolutely look forward to booking more holidays for our customers"

By Kevin Nicholls
Tuesday, 26th January 2021, 3:26 pm

Hays Travel says their four Northamptonshire branches are NOT among those threatened with closure.

The travel firm, took over 555 former Thomas Cook high street offices — including those in Northampton, Wellingborough, Corby and Kettering — after the 178-year-old organisation collapsed in 2019.

Hays last night revealed plans to close 89 branches as part of a planned consolidation of its retail estate.

Hays Travel says four Northamptonshire branches are not among the 89 threatened with closure

The Sunderland-based company did not issue a list of locations facing closure but its regional sales manager says jobs at the four Northamptonshire sites are not under threat.

Charlotte Hallam said: "I am pleased to confirm that all four of Northamptonshire's branches will remain open and we absolutely look forward to booking more holidays for our customers."

Hays had put off reviewing stores' performance during the coronavirus pandemic to see if business picked up this year but now says the third national lockdown and travel ban was forcing it had to act.

Chief operating officer Jonathon Woodall said the company would begin consulting with 388 retail staff on potential options to reduce the number of redundancies.

He said: “Our first priority is to continue to look after our customers and we offer the highest standards of customer service through our retail, phone and online divisions.

"We are continuing with our robust two-year business plan and continue to be ready for the bounce back when it comes.”

Dame Irene Hays, owner and chair of Hays Travel, said: “It was always our intention to review the performance of our shops at the end of the licence period. We had hoped the business would bounce back in January and it has not

"We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.”

Travel industry trade union TSSA said it was a ‘sad but inevitable move’ and accused the government of recklessness.

General secretary Manuel Cortes said: “With coronavirus rampant and the usual January booking of summer holidays absent, the travel trade continues to suffer.

“The coronavirus has fundamentally changed our way of life and our ability to travel, but the government has been reckless in its failure to act.

"We should have had border restrictions and effective test, track and trace implemented last spring when the virus levels could have been controlled.”