Worker plays key role in patient care

Learning Disability Project Worker Chris Abram with the images used to help LD patients to express themselves when they are completing a patient satisfaction questionnaire
Learning Disability Project Worker Chris Abram with the images used to help LD patients to express themselves when they are completing a patient satisfaction questionnaire
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A project worker has spoken about his time helping Kettering General Hospital staff to better understand the needs of people who, like him, have learning disabilities.

Chris Abram, 32, of Wellingborough, helps enhance care for patients with learning disabilities. Recently he has devised a system to make it easier for those patients to give feedback.

He said: “For each of the questions we have lots of pictures on a board to show what I mean. I also have three symbols for yes, no, and not sure, so learning disability patients can point to them to make replying easy. It helps us to see if any of the patients are having any problems.”

Marianne Duffy, who works with staff to improve care for people with learning disabilities, paid tribute to Chris’ work.

Earlier this year Chris started working in the A&E department, and matron Liz Meeks, who was off work for his first few months there, added: “As soon as I came back, one of the first things I heard was ‘Is Chris in today?’.

“Knowing Chris is around means nurses know their patients are being looked after.”