Residents give Wellingborough care home a thumbs up

Residents, staff and visitors of Bilton Court care home, Wellingborough, are celebrating excellent ratings in a national 'Your Care' survey.

Residents, staff and visitors of Bilton Court care home, Wellingborough, are celebrating excellent ratings in a national 'Your Care' survey.

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A care home in Wellingborough has scored highly in a national survey after its residents praised the care they receive.

Bilton Court, in Windermere Drive, performed above the national average in the Your Care Rating – the country’s largest and most authoritative survey of care home residents.

The nationwide survey found Bilton Court received an overall performance rating (OPR) of 897 out of 1,000. The national average was 871.

The survey is designed to give residents a voice, putting their care at the heart of understanding more about how well care homes perform.

More than 20,000 residents in 1,055 care homes across the UK took part, giving feedback on four main themes of staff and care, home comforts, choice and having a say, and quality of life.

Bilton Court manager Helen Petrie said: “We’re delighted with our results as it demonstrates how happy our residents are.

“All of our scores across the four main themes are high and it just goes to show that the reality of day-to-day life in a care home such as ours is very good, something which is often at odds with the public’s perception.

“That said, we still want to get even better and the results give us crucial feedback on where we can build on our achievements.”

Bernice Pettitt has lived at Bilton Court for two years.

She said: “I wanted to fill out the survey because I wanted to tell people that I like everything here.

“I feel that I am looked after very well. I can’t fault the care we receive, the staff are very caring.”