People in Northamptonshire are very satisfied with the way they are treated by police tackling incidents of anti-social behaviour, according to a new report.
The report, published by Her Majesty’s Inspectorate of Constabulary (HMIC) today. looks at how the force tackles ASB as well as how it works to identify and support repeat and vulnerable victims of such incidents.
Northamptonshire has seen a 20 per cent drop in the number of ASB incidents in the last year.
But, rather than just focusing on reducing the number of incidents, the Force has also worked hard to resolve incidents that have taken place to a satisfactory standard for all of those involved.
Superintendent Richard James said the force has remained committed to local policing and tackling ASB – something that can have a huge impact on people’s lives.
Supt James said: “As a force we have maintained our commitment to local policing and, despite the savings we are being required to make, we are determined not to let this vital area of our work suffer.
“That focus is having an impact, as demonstrated by the reduction of incidents and the increase in satisfaction levels in Northamptonshire.”
Between April 1, 2011 and March 31, 2012, there was 8,898 (20 per cent) fewer incidents of ASB in Northamptonshire, compared with the previous year.
In Northamptonshire members of the public are encouraged to have contact with their local Safer Community Team, so they can tell them what their priorities are for officers to tackle in the coming months.
The HMIC report shows that in Northamptonshire there are particularly high levels of satisfaction in the way ASB victims are treated by police, which is a positive result for the force.
Supt James said: “It is pleasing to know that victims of ASB are more satisfied with how police have dealt with their incident in Northamptonshire than they are in many other parts of the UK, it is something we are rightly proud of.
“However, we are conscious that we must not be complacent and must continue to improve and provide the service the people of Northamptonshire deserve.
“New plans on how we tackle ASB are being drawn up and this will see an even more increased focus on victim feedback to help us shape the way we work in the future.”
Northamptonshire Police works closely with local councils to ensure the best possible solution is found for ASB incidents that are reported in the county.
Supt James added: “I am pleased to see that our good working relationship with local councils is reflected in the report as this can be vital in resolving incidents effectively. Many of the incidents of ASB that concern the public are not necessarily policing matters and so effective partnership working is essential to finding positive solutions.”
The HMIC report does recognise that improvements could be made by the Force when identifying vulnerable or repeat victims of ASB, something we are already working on.
Supt James said a new focus on how calls from victims are dealt with by call handlers has already been rolled out, ensuring that best practice is followed when speaking to victims of ASB incidents.
Anyone who has any concerns about ASB or who would like to identify a priority for their Safer Community Team, can do so by clicking on northants.police.uk and selecting the local policing section, or by calling 101.