The owner of a town centre pub apologised to a resident who had suffered from noise but said he would have addressed the problem sooner if he had known about it.
Norman Reynolds, licensee at Watercress Harry’s, in Market Street, Kettering, was speaking at a licensing meeting held at Kettering Council on Monday afternoon.
A resident living near the pub had made a number of complaints to the council about noise from Watercress Harry’s, in particular on nights when they hosted DJs.
However, Mr Reynolds said that since he had become aware of the complaints he had installed noise limiting devices on his equipment to ensure the music did not go above a certain volume.
Speaking at the meeting on Monday, he added: “I have been a licensee for 32 years and have always worked with neighbours.
“I was disappointed to hear I was causing a problem and I think it is a shame they [Kettering Council] did not call to ask us to turn the music down.”
Cllr Alan Mills asked environmental officers whether they had tried to mediate the problem before calling a licensing meeting.
Environmental officer Alex Gratrix admitted that a diary of noise complaints, filled in by the resident, should have been sent to Mr Reynolds and that this had not been done.
She added: “We have about 800 noise complaints a year and nearly all of these are dealt with informally within about two weeks. We take further action on about five per cent.
“Unfortunately we don’t have the resources to offer mediation on every complaint.”
Mr Reynolds was told his licence could continue if he continued to use the noise limiting equipment.