Kettering hospital pledges to improve standards

Kettering General Hospital

Kettering General Hospital

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Kettering Hospital staff are working hard to make improvements after a watchdog raised serious concerns following an unannounced inspection.

The Care Quality Commission (CQC) carried out an inspection at the hospital from June 17 to 19, and found several areas requiring improvement.

Areas highlighted in the report include concerns that risk assessments were not always completed”and care was not planned or delivered for some people in such a way as to meet their individual needs or ensure their welfare and safety.

The commission also reported staff knowledge of reducing the risk of pressure ulcers for bed-ridden patients was “varied” and that there was no effective screening of some areas where children were being treated.

Inspectors also raised concerns at the marked reduction in the availability of medical staff in the A&E department at the weekends. And a reluctance by staff to investigate whether children were being abused at home was also highlighted in the report.

The hospital was required to submit a report to the commission outlining how it would tackle the issues raised.

It stated that new training regimes were being implemented.

Director of Nursing and Quality Clare Culpin said: “At Kettering General Hospital we are absolutely committed to improving safety and the patient’s experience of our care and these inspections enable us to focus even greater attention on any areas of concern.

“We were aware of, and acting on, all of the issues raised by the inspectors and have systematic action plans to improve the points raised.

“We are also currently progressing work that will make safety even more of a priority at the hospital by establishing 10 new patient safety lead staff across the trust. These individuals will work with our managers and clinicians to keep safety at the heart of our day-to-day agenda.”

She said their role would be to champion patient safety issues and ensure these were regularly monitored.