Kettering cracks down on noisy neighbours after town named second worst for complaints

Noisy neighbours may not know they are causing a problem
Noisy neighbours may not know they are causing a problem
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Kettering Borough Council has urged residents to be mindful of neighbours as it was named second worst town in the East Midlands for noise complaints.

As a response, the council is promoting national Noise Action Week this week, an initiative by Environmental Protection UK to encourage noisy neighbours to keep the volume down.

Following its ranking by national statistics as the second highest town in the East Midlands for noise complaints over 2013-2014, it also aims to raise awareness of the services available within the borough to help tackle noise issues, though it recommends trying to resolve problems informally first.

The council is also specifically encouraging landlords to crack down on noisy tenants to avoid being held responsible for any form of antisocial behaviour.

Shirley Plenderleith, Kettering Borough Council’s Head of Environmental Health said: “The number of noise complaints to the Council is increasing. Excessive noise can be stressful and affect our health, so it is a real concern to people. The majority of neighbours we speak to don’t know that they are causing excessive noise. Noise Action Week is a great opportunity for us to raise awareness of this issue. We’d encourage anyone who has a concern about noise to speak to their neighbour informally first – have a chat over the fence, or leave a polite note through their door and if this doesn’t improve things contact their local council for further information and advice.”

Shirley Plenderleith, the council’s head of environmental health, said: “The number of noise complaints to the council is increasing. Excessive noise can be stressful and affect our health, so it is a real concern to people. The majority of neighbours we speak to don’t know that they are causing excessive noise.

“Noise Action Week is a great opportunity for us to raise awareness of this issue. We’d encourage anyone who has a concern about noise to speak to their neighbour informally first – have a chat over the fence, or leave a polite note through their door and if this doesn’t improve things contact their local council for further information and advice.”

The council has released a list of tips to make sure residents are being considerate about noise they create. These include:

 Dogs: Do not allow your dog to bark unnecessarily and do not leave your dog alone for long periods

 Music: Keep volume and bass as low as possible, keep your speakers away from party walls

 Parties: Tell your neighbours that you are having a party and be mindful of how loud your guests might be late at night or outside where noise travels easily

 Burglar alarms: Ensure that your burglar alarm has a 20-minute cut off switch and appoint a key holder who can be contacted if the alarm goes off.

 DIY: Do noisy DIY jobs during social hours or agree with your neighbour a suitable time particularly if they are shift workers.

To report a noise-related problem in Kettering borough or for further information, contact Environmental Protection, on: Kettering 534366 or at: environmentalprotection@kettering.gov.uk.