Kettering Council’s refuse and recycling service has been recognised as top performing at a national public service awards.
The refuse and recycling service won the ‘Best Performer in Refuse Collection’ award, as well as being a finalist in the ‘Most Improved Performer in Refuse Collection’ category at this year’s Association of Public Service Excellence (APSE) Performance Network Awards.
The awards show the service improvements felt since the introduction of blue bins for recycling in the summer of 2013, which saw Kettering Council change their collection method from 55 litre boxes being sorted kerbside to a co-mingled mix within the new 240 litre blue wheeled bins.
Residents have embraced the new service and a co-mingled collection allows residents to recycle in one bin.
This means less vehicles and staff are required to operate this service, reducing the cost whilst increasing the capacity to recycle more.
The announcement does more than reflect the council’s increased performance – it throws light on its ability to meet the financial challenges while improving productivity.
The APSE Performance Network Awards provide an opportunity for information sharing between other organisations that recognise the hard work and dedication involved in delivering much-needed and valuable services to communities.
The APSE awards are unique in that they are based on actual performance data which is assessed against a complex range of performance indicators, including cost, quality, workforce development and value for money.
The data is independently verified for accuracy and integrity following an initial assessment.
Brendan Coleman, head of environmental care services at Kettering Council, said: “I am delighted that the performance of our refuse and recycling team has been recognised.
“To win at the APSE Performance Network Awards is no mean feat.
“This award shows how highly our staff are rated and reinforces our track record as a council with excellent performance.”
Cllr Lloyd Bunday, Kettering Council’s deputy leader, said: “This award marks the ability of our staff to raise the bar of excellence by creating new ways to improve services provided to the customer.
“It reflects the innovative practice taking place across our organisation by dedicated and inspired staff, all of whom have made winning this award possible.
“We are committed to providing a top class service for our residents through our in-house team.”