Ambulance crews across the East Midlands were asked to respond to more than 1,000 calls in just four hours in the early hours of New Year’s Day.
East Midlands Ambulance Service said New Year’s Day is always a busy period and this year was no different, with 1,074 calls between midnight and 4am.
In total, the service said it received 3,223 calls during the course of the whole day – far more than the 2,000 calls operators would expect to receive on an average day.
Peter Ripley, EMAS director of operations said: “I pay tribute to our staff who worked in on the frontline – our skilled staff answering calls received in our emergency operations centres and our clinicians out on the road providing medical treatment and care.
“They did a truly magnificent job in challenging circumstances.”
“The festive season may be over, however we expect to continue to receive significant call numbers over the next few weeks and I urge people to use the right NHS services available to them for treatment of minor illnesses or injuries. Full details of services can be found at www.nhs.uk.“
EMAS said of the 3,223 emergency calls received, 1,336 were for people reported to be in an immediately life-threatening situation.
On the same day last year, operators received a slightly higher number of calls, 3,436.
Between Christmas Eve and New Year’s Eve, the busiest day for paramedics was Saturday, December 29, with 2,611 total calls.
Of those, 1,002 were from people reporting an immediately life-threatening condition.
This figure was an increase on the number of calls received during what is colloquially referred to as ‘Black Friday’, the last Friday before Christmas Day, when operators received 2,384 calls.