Desperate customers face 20p to use the toilet

The Newlands Shopping Centre
The Newlands Shopping Centre

Customers will be faced with a 20p charge if they want to use a shopping centre’s toilets once they undergo a major overhaul.

The owners of Kettering’s Newlands Centre, Ellandi, have said £125,000 works to refurbish the building’s toilets will start shortly, and this will include completely revamped loos with a breastfeeding facility too.

But there will be a 20p charge for people to use the toilets, to pay for a full-time attendant.

Mark Robinson, of Ellandi, said: “The new attended facility will provide a clean and comfortable environment for all our shoppers.

“The provision of a private area for breastfeeding mothers is yet another innovation to give shoppers new reasons to come back to Kettering.”

The works are expected to be finished by Christmas, and will be done by local firm Wrightman’s Construction.

Baby-changing facilities will also be introduced.

The firm will consult breastfeeding charity La Leche League when designing the facility.

Its spokesman Anna Burbidge said: “Having an area where they can relax and feed their baby while out shopping will be a very welcome facility for many women.”

Cllr Mark Dearing, portfolio holder for the environment at Kettering Council, said: “These new-look, well equipped and attended toilets will represent a big improvement for shoppers.”