County’s parking service to shut up shop

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DRIVERS will no longer be able to pay parking fines at the county’s parking shop when it closes in a fortnight.

Northamptonshire County Council has announced it will shut its Northampton-based parking shop.

It states the decision was made in order to deliver a more “cost-effective”and “efficient” service.

The shop, which is based at Midsummer House in Bedford Road, Northampton, will close at 5.30pm on Friday, May 11.

People will then only be able to carry out their transactions such as applying for a parking permit or paying fines online, by telephone or by post.

Cllr Ben Smith, county council cabinet member for enforcement, said: “Having a greater emphasis towards online means that delivery of the service can be done more economically and will be quicker for the customer too.

“The parking services contract is currently being retendered with the new contract due to start in August this year.

“Making this change beforehand will help with the necessary change in office location and reduce back office costs.

“In order to deliver a service which offers better value for the taxpayer the new contract will mean the focus for customer service will switch to online.”