Corby Council’s legal services team has secured the Law Society’s law management quality mark, Lexcel, for the seventh year running.
It is an accreditation scheme for law firms and in-house legal departments which gives an assurance that a practice meets high client care and business management standards.
The council’s legal services team became the first local authority in Northamptonshire and the first practice in Corby to receive the Law Society’s top award for good practice management in 2007 and has maintained the accreditation every year since.
Leader of Corby Council, Cllr Tom Beattie, said: “We are very proud to have maintained Lexcel standards for yet another year. This accreditation demonstrates our commitment and best practice in legal services and assures our residents that we run our legal department efficiently. At a time when local authorities across the country are facing financial restraints, we are very pleased to be maintaining such high standards for our residents.”
Nicholas Fluck, President of the Law Society of England and Wales, said: “Gaining and maintaining Lexcel is no mean feat. There are many facets of being a Lexcel accredited law firm, including client care. A commitment to customer service in today’s evermore competitive legal services market is vital. The scheme is a beacon of quality to clients and potential clients alike.”