Care homes boss goes undercover on television

Pam Finnis, managing director of HC-One, which runs Glenmoor House care home in Corby, is to appear on Channel 4's Undercover Boss tonight
Pam Finnis, managing director of HC-One, which runs Glenmoor House care home in Corby, is to appear on Channel 4's Undercover Boss tonight

The managing director of a company which owns Glenmoor House care home in Corby will feature in Channel 4’s Undercover Boss tonight (Monday, July 30).

The programme follows nurse Pam Finnis of HC-One, who last worked as a carer 17 years ago, as she goes undercover to get an insight into the UK’s care industry.

During her time undercover Pam found a number of incredibly dedicated employees, some who work on their days off to spend more time with residents.

She said: “Working in care is like being part of a huge family. We’re all different, we can be ourselves and we’ve all got something to give. This experience has really emphasised this point to me.

“We have some incredible staff at HC-One, staff who frequently go the extra mile to ensure that residents are provided with the kindest care in the country.

“Taking part in the programme also brought home to me the extent of the challenges that the care sector faces, and I have come away from this experience determined to meet those challenges.”

HC-One came into being last November when it took over the operation of 241 cares homes across the country.

The company, which owns two other care homes in Northamptonshire as well as Glenmoor House in Rockingham Road, Corby, provides care to more than 10,000 people and employs more than 14,000 staff.

Chairman of HC-One, Dr Chai Patel, said: “Our aim is to provide the kindest care in the country and we decided to take part in Undercover Boss because of the confidence that we have in our dedicated members of staff.

“We feel that taking part in the programme provided us with an opportunity to counter some of the misunderstandings that exist about care, as well as an opportunity to show to the wider public the hard work and kindness that goes on every day across Britain.

“Television with a mission is an important contribution to our society and I believe that this programme approaches the care sector in a very balanced, fair and sensitive way.

It highlights some amazing people.”